Return & Refund Policy
At Vitaurex, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help with a hassle-free return process.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return, the item must be:
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Unused and in the same condition as received
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In its original packaging
Proof of purchase (order confirmation or receipt) is required.
Refunds
Once we receive and inspect your return, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us.
Return Shipping
Since we offer free shipping on all orders, return shipping costs are the responsibility of the customer (unless the item is defective or incorrect).